Most performances are owned and operated by the theater itself. In these cases, refunds and exchanges are at the will of the theater’s box office. In cases where VStar Entertainment owns the show, tickets are non-transferable and non-refundable. If a cancellation were to occur, it will be posted to our social media pages with details on exchanges or refunds.
We are not able to refund your tickets if you forgot about and missed your chosen performance, so please be sure to keep track of the date and time you plan to attend the show.